Course Code: ML6.B
Category: Management and Leadership
Dates, Venues & Fees:
May 11-May 22 | London | $6,500.00
Aug 10-Aug 21 | Dubai | $5,700.00
Nov 09-Nov 20 | London | $6,500.00
Duration: Two Weeks
Course Overview
The Advanced Supervisory Skills training course provides participants with detailed strategies for effective supervision, and the skills and knowledge required to efficiently lead a team or work group in an organization’s environment. The course includes developing plans, providing leadership and supervising the performance of a work team. Delegates will strengthen their conflict management skills and learn more effective ways of influencing others.
Target Audience
Anyone who is responsible for leading or supervising a team of people in the workplace.
Learning Outcomes
Delegates will gain knowledge and skills to:
- Understand how their attitudes affects the personal productivity of employees
- Build a trusting environment and help team members in problem solving
- Apply interpersonal skills to effectively communicate, listen and handle conflicts
- Accomplish goals and control outcomes when dealing with staff, peers, management and other departments
- Use relationship based management process that supports achieving improved business results
- Practice power sharing that results in power becoming a multiplier within the organization
Key Course Highlight
- Effective leadership attitude
- Adjusting communication styles to achieve results
- Motivating through empowerment
- Providing effective feedback on performance
- Effective delegation of power and authority
- Managing workplace conflicts