Course Code: HRM2.B
Category: Human Resource Management
Dates, Venues & Fees:
Feb 24-Mar 06| London | $6,500.00
Sep 28-Oct 09| London | $6,500.00
Duration: Two Weeks
Course Overview
In a world where strategic change is unpredictable and swift, we need to think about leading and achieving change goals rather than being dragged by them. This is where the Strategic Planning Using Balanced Scorecard 2 helps executives and managers to set workable strategic goals.
This Strategic Planning Using Balanced Scorecard 2 will provide delegates will skills and knowledge to measure their strategic success. It will help you to simultaneously track your performance in key areas such as finance, client service, process effectiveness, talent management and innovation and how to link these with your organization’s strategy and vision.
Target Audience
This Strategic Planning Using Balanced Scorecard 2 training course will greatly benefit any middle and senior level department manager who develops annual strategic plans for areas such as Finance, Operations, IT, Human Resources, Corporate Planning and Marketing. The facilitation approach and planning tools will equally be valuable to leaders from both the public and private sectors.
Course Outcome
By the end of this course, delegates will gain knowledge and skills to:
- Understand and use the balanced scorecard to enhance strategic planning
- Use performance indicators that truly measure the benefits for all stakeholders
- Engage staff in understanding and participating in the achievement of strategic goals
and performance improvements - Involve staff members to develop action plans to ensure that organizational objectives
are achieved - Benchmark one’s organization’s performance among the best
- Link reward and recognition to new performance indicators
- Manage strategic change effectively
Key Course Highlights
- The balanced scorecard framework
- The four perspectives of profit, non-profits and public sector
- Strategy maps versus the balanced scorecard
- Cause and effect relations among strategies
- Scorecard alignment and cascading
- Growth strategies
- Productivity strategies
- The core customer measures
- Customer value proposition
- Operations management processes
- Innovation management processes
- Regulatory and social management processes
- Human capital strategies
- Information capital strategies
- Organizational capital strategies