Fees

Approval from your organization and/or sponsoring authority is required to attend a Global Training and Consulting House LLC (GTCH) training course.

Your organization and/or sponsoring authority are responsible for making payment of all course fees and other amounts due and payable to GTCH. Payment should be made in advance and GTCH may refuse admission if payment has not been received prior to the start of the course.

We advise you make payment prior to applying for your visa.

You and/or your organization and/or sponsoring authority is responsible for meeting all travel and accommodation costs necessarily incurred.
Course fees are due 60 days prior to the commencement of the course.

Bank Transfers

Payment should be made in United States Dollars to:

  • Account Holder: Global Training and Consulting House LLC
  • Bank: Santander Bank
  • SWIFT: SVRNUS33
  • Account No: 953 0932 529
  • ABA/Routing #: 231 372 691
  • Bank Address: Santander Bank, N.A, 601 Penn Street, Reading PA, 19601, USA

Cheques

GTCH will only accept a/c payee cheques that are made out to “Global Training and Consulting House LLC”. The invoice no. and company name must be indicated clearly on the back.
Cheques usually take up to five days to clear.

Tax

Where applicable, local taxes will be applied at the applicable rates per the course training location.

Cancellations, Transfers and Substitutions

Once an application is accepted it constitutes a firm booking and the following cancellation policy applies:

Cancellations:

All cancellations must be made in writing. For cancellations received up to 20 working days (4 weeks) prior to the start of the course GTCH will refund 100% of the course fee to the authority invoiced. Cancellations received less than 20 working days (4 weeks) before the start of the course will be charged the full course fee. If you fail to attend the course, the whole course fee will be charged. Tuition fees paid are non-refundable except as outlined in the above cancellation terms.

Transfers:

Transfers are permitted at GTCH’s discretion.

Substitutions:

Should you be unable to attend GTCH will accept a substitute prior to the start of the course on the same terms without penalty, if approved in writing by the booking organization.

As per GTCH behavioural policy you may be removed from a course if your behaviour is considered unreasonable.

Visa

If your stay in the United State of America (or country in which the course is being conducted) is conditional upon obtaining a visa, all necessary arrangements for obtaining visas are your responsibility.
If you have been refused a visa or entry to the country of course delivery, options will be provided to transfer to a later scheduled course date. The course fee will only be refunded, provided the following conditions are met:

  • You provide GTCH with the original letter issued by the American Embassy/Consulate or relevant authority confirming the refusal of visa.
  • You have not appealed against the refusal of visa. If an appeal has been lodged, the fees will be refunded only upon receipt of documentary evidence that the appeal has been dismissed.
  • You have not entered the United States or the country of course delivery.
  • Any refund request that meets the terms and conditions above will be made to the organization/authority invoiced by bank transfer not to individuals.

Changes to our course schedule

We reserve the right to make alterations to or cancel a course at any time. In the event of this occurring an alternative course date or course will be offered or a full refund or credit will be given.

In making arrangements for the provision of courses GTCH exercises all reasonable skill, care and diligence but does not accept liability for loss or damage caused to your organization or you should the course be cancelled, postponed or rescheduled.

Your data

What data do we collect?

  • We collect your name, email address and the name of the organization you represent. You may share your visa and medical information with us where necessary.

How does GTCH handle your data?

  • We share your information with training providers, course venues (if necessary) and service providers for excursions or additional training.
  • We may share your Personal Information with service providers for the purposes of security passes and/or technical or cultural visits and any other processing activities required that are part of your course. We will only share the information necessary.

What is the legal basis for keeping my data?

  • For the purpose of providing you with training.

Who has access to your records?

  • The GTCH Training and Professional Development team, accreditation bodies, service providers for additional training or excursions. Hotels if required.

Accreditation and Qualifications

If you are partaking in an accreditation course, then we will share your details with the associated accreditation body for the purposes of entries and certification. We will only share the information necessary. By agreeing to the Terms and Conditions you are agreeing for your details to be passed to the relevant accreditation bodies.

Copyright

All course materials are copyright and may not be reproduced without prior permission in writing from GTCH.